Salary
USD 25 - 32
Location
Newbury Park CA
Date
2023-10-18
Job Description:
We are seeking a dynamic and organized Operations Coordinator to join our team. The ideal candidate will play a crucial role in optimizing our day-to-day operations and ensuring the smooth functioning of various departments within the company. If you are a detail-oriented and proactive individual with a passion for efficiency and teamwork, we want to hear from you.
Key Responsibilities:
Customer Service:
- Serve as a point of contact for customer inquiries, resolving issues and ensuring exceptional customer satisfaction.
- Collaborate with the customer service team to maintain high-quality service standards.
- Conduct customer feedback analysis to identify areas for improvement.
Shipping and Receiving:
- Coordinate inbound and outbound shipments, including tracking, documentation, and inventory management.
- Ensure accurate and timely processing of orders and deliveries.
- Implement logistics optimization strategies to reduce shipping costs.
MRP Management:
- Manage the Material Requirements Planning (MRP) system, ensuring accurate inventory levels and timely procurement.
- Collaborate with the procurement team to optimize supply chain operations.
- Monitor inventory turnover rates and make recommendations for inventory control.
Process Improvement:
- Identify areas for process improvement and implement efficiency-enhancing strategies.
- Streamline operations to reduce costs and increase productivity.
- Conduct regular audits to ensure adherence to operational standards.
Qualifications:
- Associates degree in business administration, operations management, or a related field (or equivalent experience).
- Proven experience in operations coordination or a similar role.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office Suite and familiarity with ERP/MRP systems.
- Ability to work effectively in a fast-paced and collaborative environment.
- Problem-solving skills and a proactive mindset.