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Operations Coordinator

Job Description:

We are seeking a dynamic and organized Operations Coordinator to join our team. The ideal candidate will play a crucial role in optimizing our day-to-day operations and ensuring the smooth functioning of various departments within the company. If you are a detail-oriented and proactive individual with a passion for efficiency and teamwork, we want to hear from you.


Key Responsibilities:

Customer Service:

Serve as a point of contact for customer inquiries, resolving issues and ensuring exceptional customer satisfaction.

Collaborate with the customer service team to maintain high-quality service standards.

Conduct customer feedback analysis to identify areas for improvement.


Shipping and Receiving:

Coordinate inbound and outbound shipments, including tracking, documentation, and inventory management.

Ensure accurate and timely processing of orders and deliveries.

Implement logistics optimization strategies to reduce shipping costs.


MRP Management:

Manage the Material Requirements Planning (MRP) system, ensuring accurate inventory levels and timely procurement.

Collaborate with the procurement team to optimize supply chain operations.

Monitor inventory turnover rates and make recommendations for inventory control.


Process Improvement:

Identify areas for process improvement and implement efficiency-enhancing strategies.

Streamline operations to reduce costs and increase productivity.

Conduct regular audits to ensure adherence to operational standards.



  • Associates degree in business, operations, or a related field (or equivalent experience).
  • Proven experience in operations coordination or a similar role.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal abilities.
  • Proficiency in MS Office Suite and familiarity with ERP/MRP systems.
  • Ability to work effectively in a fast-paced and collaborative environment.
  • Problem-solving skills and a proactive mindset.